Medical disclaimer

Effective date: 10 September 2026. Last reviewed: 10 September 2026.

1. Information, not advice

All content on WhereToStart, including the navigators, results pages, articles and any linked material, is general health information for educational purposes. It is not medical advice, diagnosis, or treatment, and it is not a substitute for consultation with a physician, GP, nurse, pharmacist, therapist or other licensed health professional who knows your history.

2. No clinician–patient relationship

Using WhereToStart does not create a doctor–patient, therapist–client or any other professional relationship between you and [LEGAL ENTITY NAME], its owners, contributors, or reviewers. Nobody at WhereToStart has examined you, and nothing on the site is tailored to your individual medical circumstances.

3. What the navigators are and are not

The navigators are decision-support information tools. They help you understand what categories of help exist for a concern and what published guidance says about them. They do not: identify, name or rank medical conditions; assess your risk of any disease; determine eligibility for any treatment or medication; or replace an assessment by a clinician. Any output is based only on what you enter and the general rules described on the page, and may be wrong for you.

The navigators are not intended to be, and are not, medical devices under the US Federal Food, Drug, and Cosmetic Act, the UK Medical Devices Regulations 2002, or the Canadian Medical Devices Regulations.

4. Emergencies

Never use this site in an emergency. If you think you or someone else may be having a medical or mental-health emergency, call 911 (US and Canada) or 999 (UK) immediately. Never delay seeking care, disregard professional advice, or stop a prescribed treatment because of something you read here.

5. Accuracy and currency

We work hard to keep content accurate and aligned with current guidance (see how we choose), but medical knowledge changes and errors are possible. Content is provided "as is" without warranty of any kind, and we do not guarantee that it is complete, current or applicable to your situation.

6. Third-party products and services

Tests, medicines, therapy and supplements from companies we link to are provided by those companies under their own terms and regulatory responsibilities. We do not manufacture, prescribe, dispense, analyse or deliver anything. Any questions about a product's suitability, dose, side effects or interactions should go to that provider or your own clinician or pharmacist.

7. Your responsibility

You are responsible for decisions you make about your health, including whether to buy a product, book a service, or act on information here. If in doubt, talk to a licensed professional.

8. Contact

Questions about this disclaimer: [CONTACT EMAIL].