WhereToStart

Independent health navigation · US · Canada · UK

Know where to start with your health.

Free tools and plain-language guides that show the right next step — a test, a clinician, a therapist or a change at home — and the free or covered route before anything you'd pay for.

  • Free, no sign-up
  • Nothing you enter is stored
  • Never a diagnosis

Example result

Tired for weeks, UK

Free route firstAsk your GP for blood testsFull blood count, ferritin, thyroid, HbA1c and coeliac screen — free on the NHS
Also an optionA private finger-prick kitUseful if the wait for an appointment is long
SponsoredPaid options always come after, clearly labelled

Written to clinical guidelinesNICE, NHS, CDC, USPSTF and Health Canada guidance, cited on every page

Reviewed every six monthsEach guide shows when it was last checked and when it's next due

Partners vetted, ads labelledWe drop any partner facing regulator action; sponsored links are always marked

Private by designNo accounts, no tracking cookies; the tools run in your browser

How it works

Three steps, in an order that protects you

  1. 1

    Safety check first

    We ask about red-flag symptoms before anything else. If one applies, you get the emergency or crisis number for your country — no options, no offers.

  2. 2

    A few plain questions

    What's bothering you, for how long, and a little about you. No medical terms to decode, and nothing you answer leaves your browser.

  3. 3

    Your next step, free route first

    Which kind of help fits, what each option can and can't tell you, and where to get it free. Paid options follow, always marked Sponsored.

Our promises

What WhereToStart will never do

Diagnose you

No navigator tells you what condition you have or ranks conditions by probability. That's a clinician's job, and in the UK it would make us a regulated medical device — which we're not.

Store what you enter

The navigators run entirely in your browser. No account, no database, no cookies from us. Close the tab and it's gone.

Hide the free option

Where your GP, insurance or a public programme covers the next step, we say so before showing anything you'd pay for.

Let advertisers change the result

Sponsored links pay us a commission. They appear only after the match is made and never influence which options you see first. How we choose.

Questions

Common questions

Can't find what you need? Contact us.

Is this medical advice?

No. WhereToStart is educational information that helps you decide what kind of professional or service to approach. It doesn't replace a consultation and creates no clinician–patient relationship. See the medical disclaimer.

Who writes and checks the content?

Our editorial team writes every guide to published clinical guidance from bodies such as the NHS, NICE, CDC, USPSTF and Health Canada, lists its sources, and reviews it at least every six months. Our editorial policy sets out how.

How do you make money?

Some links to testing companies, telehealth providers, therapy platforms and supplement retailers are affiliate links, marked Sponsored. If you buy through one, we earn a commission at no extra cost to you, and it never changes what we recommend first. Full details in our advertising disclosure.

Do you sell or share my answers?

No. The navigators run in your browser and send nothing to WhereToStart, so we never receive your answers. Our privacy policy explains the anonymous, cookieless traffic data we do collect.

Can I use WhereToStart outside the US, Canada and UK?

You can read it anywhere, but the free-care guidance, emergency numbers and services are written for those three countries.

What if I'm having an emergency?

Don't use a navigator. Call 911 in the US and Canada, or 999 in the UK. Crisis lines are on our emergency page.

In an emergency, don't use a navigator. Call 911 in the US and Canada or 999 in the UK. For a mental-health crisis, call or text 988 (US), 9-8-8 (Canada) or call Samaritans on 116 123 (UK). All emergency and crisis numbers.